Effective Date: January 1, 2022
Last Updated: January 1, 2025

Welcome to https://nextleveltrt.com (the “Site”), operated by Next Level TRT, LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, telehealth platform, services, and content. By using our Site or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Medical Disclaimer

The content provided on this website is for informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making decisions about your health. Use of this Site does not establish a doctor-patient relationship.

2. Telehealth Services

By using our telemedicine services, you acknowledge and agree that:

• You will provide accurate and complete health information during consultations
• You understand the limitations of remote medical care and agree it may not be appropriate in all situations
• You are physically located in a state where our licensed providers are authorized to practice
• You are responsible for following post-consultation instructions provided by your practitioner

All telehealth services comply with HIPAA regulations and are delivered via secure, encrypted platforms.

3. Eligibility

You must be at least 18 years of age to use our services. By using our Site, you confirm that you are of legal age or are accessing services under the supervision of a parent or guardian.

4. Account Responsibility

If you create an account with us or book appointments online:

• You are responsible for maintaining the confidentiality of your account and login credentials
• You agree to notify us immediately of any unauthorized use
• You agree to provide true, current, and complete information

We reserve the right to suspend or terminate your account at our discretion.

5. Payment & Billing

All services are billed through third-party payment processors. By scheduling an appointment, you agree to:

• Pay all associated fees at the time of service or as specified
• Provide accurate billing information
• Acknowledge that refunds are subject to our cancellation and refund policy

We may charge for no-shows or cancellations within 24 hours of an appointment.

6. User Conduct

You agree not to:

• Use our website or services for any unlawful purpose
• Attempt to interfere with our systems or security features
• Misrepresent your identity or impersonate another person
• Transmit harmful code, viruses, or spam

Violation of these terms may result in immediate termination of access and legal action.

7. Intellectual Property

All content on this Site — including text, logos, images, videos, and software — is the property of Next Level TRT or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce content without express written permission.

8. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, policies, or practices of those third parties.

9. Privacy

Your use of this Site is subject to our Privacy Policy and our HIPAA Notice of Privacy Practices (if available online). By using the Site, you consent to the collection and use of your information as described therein.

10. Limitation of Liability

To the fullest extent permitted by law, Next Level TRT and its affiliates, officers, or employees are not liable for:

• Any direct or indirect damages arising from your use of the Site or services
• Delays, interruptions, or errors in service
• Any loss or injury resulting from reliance on the content of this Site

You agree to use the Site at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Next Level TRT, its affiliates, and employees from any claims, losses, liabilities, or expenses arising from:

• Your use of the Site or services
• Your violation of these Terms
• Your infringement of any third-party rights

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of those changes.

13. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal actions arising out of your use of the Site shall be filed in a court of competent jurisdiction in Johnson County, Texas.

14. Contact Us

If you have any questions about these Terms, please contact us:

Next Level TRT, LLC
214 NE Wilshire Blvd.
Burleson, TX 76028
📧 info@nextleveltrt.com